yukimeli is taking a short break
Reviews
-
Carle on Jan 23, 2017
5 out of 5 starsgreat quality... friendly helpful merchant... definitely recommended!
-
-
-
Ashleigh on May 12, 2015
5 out of 5 starsI just love this great value find! I love the different shapes and types of beads I will have a lot of fun creating things for personal projects!
-
-
longtallannie on Jul 1, 2014
5 out of 5 starsvery happy with these pieces, fast fast shipping, excellent shop
-
-
-
-
Shop policies
Shipping
Customs and import taxes
Returns & exchanges
Cancellations
More information
Frequently asked questions
1.What payment method do you accept and what do prices include ?
I accept paypal payments and major credits cards trought paypal . You do not not need a paypal account , you can use the paypal form as a guest . Your order will be dispatch once the payment is cleared in my account .
For EU customer prices are inclusive of a 18% VAT . For customer outside the EU , the price is inclusive of 0% VAT , as an offset a reduce shipping fee is offered . if you are VAT registered please contact me before making a purchase .
Prices do not include custom fees, duty, brokerage fees or any other fee.
Shipping fees : includes postage , handling and insurance .Charges on site are final . there is no overcharge refund or aditionnal charge on shipping once the orders have been placed.
what should i know about your shipping method ?
Your order will be shipped from Malta (Europe) with the regular mailing system ( Malta Post ) . We currently do not use any courier to ship orders or to accept returns items .
TRACKING NUMBERS / insurance / signature :
all orders are insured but tracking numbers may not be available on all orders depending on destination and order size . if tracking number is a must please contact me prior to purchase.
TURN AROUND / PROCESS TIME : please count 2 to 5 business days (Monday to Friday ) for processing and dispatching your order once payment is received and cleared in Paypal account
SHIPPING ADDRESS : Buyers are responsible to provide a correct shipping address on the Etsy order and a safe and secure shipping location.
How long will it take to get my order ?
Please take into consideration the process time of 2-5 buiness days + shipping time. These shipping time below are estimations . We offers no time-guarantees for regular shipping .
INTERNATIONAL:
average is 2 to 6 weeks ( see more detailed estimation in the top part of the policies ) . Depending on the location , transit route and time of the year it can go up to 7-8 weeks . especially for remote areas .
MID-NOVEMBER / DECEMBER ORDERS : please take note that shipping delivery are longer during this busy period of time "post offices amd mail services are also more limited du to national holidays .
What to do if the item arrives Broken or damaged ?
For any claims you must contact me directly . Buyers may be ask to provide photos of items and packages to support the claims .
Please send me a message via your etsy account . To contact me please go to the main shop page and click on ''contact shop owner'' or click on your order / invoice .
how do i proceed for Returns and exchange ?
All items items can be return No questions asked !
You have 14 days upon reception to return/exchange the item in his original condition . Must be ship safely in bubble mailer or box . Buyer is responsable to acquire insurance .No refunds if the goods arrive damaged or for lost packages . Return shipping fees are the responsability of the buyers . Must be returned using regular mail post ( no courier accepted) .Please contact me to get the full guidelines on returns .
To return or exchange an item please send me a message via your etsy account . To contact me please go to the main shop page and click on ''contact shop owner'' or click on your order / invoice .
how do i proceed if my order is lost or delayed ?
for packages shipped to the EU :
if items have not been receive after 35 DAYS FROM PAYMENT date (5 weeks) ,contact me for more details on your order status .
for packages shipped to international / USA / CANADA :
if items have not been receive after 42 DAYS FROM PAYMENT date (6 weeks) ,contact for more details on your order status .
LIMIT TIME TO MAKE YOUR CLAIM : Paypal as a refund limit time , you have maximum 60 days to make your claims , please make sure to contact me maximum 55 days after your payment date .
To make a claim please contact me via your etsy account .Please go to the main shop page and click on ''contact shop owner'' or click on your order / invoice .
Do you have any Disclaimers ?
USE DISCLAIMER:
ALL products in the strore are intended for experienced adult designer / artist /crafter . PRODUCT SHOULD NOT BE USED TO MAKE PRODUCTS INTENDED FOR CHILDREN . Products sold are not suited for children under 15 years of age . Also they are not suited to make jewellery or any other item intended for children under the age of 15 .
CHOKING HAZARD . KEEP AWAY FROM CHILDREN
products indicated has : lead safe , lead free , nickle free. This information comes from manufacturer. This information comes from manufacturer , and was not tested by yukidesigns.
If you intend to sell goods made with our products and are subjects to different laws/regulations we recommend doing your own testing.
What should i know about Customs and borders , and importing goods into my country ?
Please make your research before making your purchase to find out about special procedures , documentations, restricted or forbidden items .
All packages are marked has ''commercial'' and may be subject to your local Duty ,Sales taxes , FOB and brokerage processing fees . the Buyers (recipient, importer) are responsible to pay all those fees if they apply .These fees will usually be collected soon after the goods have arrived in the recipient's country . Some countries have 'minimum thresholds' .if you are below those threshold you may not be charged duty or taxes .
visit or call your local Local Customs office for more information .
Link to the EU ODR platform
this is a link to the EU onliine dispute resolution platform ( only to be use if a solution cannot be reached with the trader , fees may apply ,not available in all countries )
https://webgate.ec.europa.eu/odr/main/?event=main.home.show
Seller details
Captcha failed to load. Try using a different browser or disabling ad blockers.